They type of work I do gets me face-to-face with people who have trouble with one thing or the other. A colleague who doesn’t seem to access a functionality in a custom built software for the company, a family member calling because she can’t copy a row in excel or a friend calling to find out how to make asun. 🙂
I don’t have any issue rendering help. I am just more concerned when I can do something else with my time knowing the other party hasn’t tried hard enough to get help independently. I saw a chart on Lifehacker that just mirrored my solutions: